Privacy Policy Lingvano Website

1. General

(1) In the following, we inform you about the collection of personal data when using our “Lingvano” website (“Website“).

(2) Details about the processing of your data within the Lingvano App (Web, Android, iOS) can be found at https://www.lingvano.com/asl/privacy-policy/. Please also note our General Terms and Conditions (GTC).

(3) Within the scope of our website, we process personal data about you. Personal data means any information relating to an identified or identifiable natural person, e.g. name, address, e-mail address, or user behavior. Because protecting your privacy when using the website is important to us, we would like to use the following information to inform you about what personal data we process when you use the website and how we handle this data.

2. Controller

(1) Controller according to Section 4 no 7 EU General Data Protection Regulation (GDPR) is

Lingvano GmbH (“Lingvano“, “we” or “us”)
Sieveringer Straße 72
1190 Vienna
Austria

(2) If you have any questions regarding data protection, please contact us via Support Ticket (also available under Help / “Submit a ticket”).

3. Collection of personal data when visiting our website

3.1 Server log files

(1) In the case of merely informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (concrete page)
Access status/HTTP status code
Data volume transferred in each case
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software

(2) The legal basis for this is our legitimate interests pursuant to Art 6 (1) (f) GDPR, namely in optimizing this website in terms of system performance, user-friendliness and to provide useful information about our services, as well as to increase the security and stability of the website and to be able to detect and track attacks on the website and misuse .

(3) This data will not be merged with data from other data sources; this data will also not be passed on to third parties (with the exception of the relevant authorities, legal representatives and insurance companies in the event of misuse of the website).

(4) This data is stored for a period of 14 days.

3.2 Cookies

(1) In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which the body that sets the cookie (here by us), certain information flows. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.

(2) Use of cookies:

a) This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies (see b)
Persistent cookies (see c)

b) Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

(3) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

(4) For more information on the cookies used on this website, please refer to the cookie settings accessible from any (sub-)page of this website at the bottom under the “Cookie Policy” tab.

(5) The processing of cookie data is carried out with regard to necessary and useful cookies on the basis of a legitimate interest pursuant to Art 6 (1) (f) GDPR, namely to ensure the functionality and security of this website.

(6) With regard to analysis, reporting and marketing cookies (“non-essential cookies”), processing is based on your consent within the cookie settings at the beginning of your visit to this website. You can adjust this consent at any time within the cookie settings, which are accessible from every (sub-)page of this website at the bottom under the tab “Cookie Policy”, and thus also revoke your consent at any time with effect for the future.

3.3 Online advertising

3.3.1 Google Adwords Conversion

(1) We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

(2) These advertisements are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your device. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

(3) These cookies enable Google to recognize your internet browser. If a user visits certain pages of the website of an Adwords customer and the cookie stored on his computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.

(4) Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is the possibility that the provider gets to know your IP address and stores it.

(5) You can prevent participation in this tracking process in various ways: a) by adjusting your browser software settings accordingly, in particular the suppression of third-party cookies will result in you not receiving ads from third-party providers; b) by disabling cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”, https://www.google.de/settings/ads, deleting this setting when you delete your cookies; c) by disabling the interest-based ads of the providers that are part of the self-regulatory campaign “About Ads” via the link http://www.aboutads.info/choices, deleting this setting when you delete your cookies; d) by permanently disabling them in your Firefox, Internetexplorer or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

(6) More information about Google’s privacy practices can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org.

(7) This processing is based on your consent within the cookie settings at the beginning of your visit to this website, which you can adjust at any time within the cookie settings, which are accessible from every (sub-)page of this website at the bottom under the tab “Cookie Policy”, and thus you can also revoke your consent at any time with effect for the future.

3.3.2 Facebook Pixel

(1) Our website also uses a visitor action pixel from Facebook for statistical purposes. The provider is Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. The visitor action pixel makes it possible to track the behavior of users, for example when they were redirected to this website after clicking on an ad placed on Facebook’s offer. This is used to evaluate advertisements for statistical purposes and for the purpose of continuous improvement of existing and future advertising activities. As a result, it is transmitted to the Facebook server that you have visited this website. Subsequently, Facebook may associate this information with an existing personal user account on Facebook. However, the data collected in this way does not allow us to draw any conclusions about the user’s identity.

(2) For more information, please see Facebook’s privacy policy. To prevent Facebook from associating your visit to this website with your Facebook account, please log out of your Facebook account. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

(3) This processing is based on your consent within the cookie settings at the beginning of your visit to this website, which you can adjust at any time within the cookie settings, which are accessible from every (sub-)page of this website at the bottom under the tab “Cookie Policy”, and thus you can also revoke your consent at any time with effect for the future.

3.3.3 Microsoft Bing Ads

(1) Our site also uses the conversion tracking of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. If you have reached our website via a Microsoft Bing ad, a cookie is set on your device. This makes it possible to determine whether someone has clicked on an ad, been redirected to our website and reached a previously determined target page. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Microsoft. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.

(2) To prevent this, you can generally reject the setting of a cookie required for this (see above). In addition, you can prevent the collection and processing of your data by Microsoft by objecting at https://account.microsoft.com/privacy/ad-settings/signedout?lang=en. Further information on data protection can be found at https://privacy.microsoft.com/en-us/privacystatement.

3.3.4 Bing Universal Event Tracking (UET)

(1) Our website also uses technologies from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA with which data is collected and stored from Bing Ads and from which usage profiles are created using pseudonyms. This enables us to track activities on our website of users who have reached our website via ads from Bing Ads. In this case, a cookie is set. By means of the Bing UET tag integrated on our website, some non-personal data about the use of our website can be evaluated, such as the length of stay, which areas were called up and via which ad you arrived at our website. Personal data is not collected.

(2) The data is also transferred to Microsoft servers in the USA and stored for a maximum of 180 days.

(3) You can generally prevent this processing by disabling the setting of cookies. So-called cross-device tracking, which tracks your usage behavior across several of your devices and can thus be used to display personalized advertising on or in Microsoft websites and apps, can be deactivated at http://choice.microsoft.com/en/opt-out. You can find more information about this at https://help.bingads.microsoft.com/#apex/3/en/53056/2 and in Microsoft’s privacy policy (https://privacy.microsoft.com/en/privacystatement).

(4) This processing is based on your consent within the cookie settings at the beginning of your visit to this website, which you can adjust at any time within the cookie settings, which are accessible from every (sub-)page of this website at the bottom under the tab “Cookie Policy”, and thus also revoke your consent at any time with effect for the future.

3.4 Web Analytics

3.4.1 Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses “cookies”, which allow an analysis of your use of the website. The information generated by the cookie about your use of this website will be transmitted to and stored by Google. However, due to the activation of IP anonymization on this website, your IP address will still be shortened by Google within the European Union or EEA. Only in exceptional cases will the full IP address be transmitted to Google and only shortened there. On behalf of us, Google will evaluate your use of this website for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or https://policies.google.com/ .

(2) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address), its transmission to Google and the processing of this data by Google by installing the plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.

(3) This processing is based on your consent within the cookie settings at the beginning of your visit to this website, which you can adjust at any time within the cookie settings, which are accessible from every (sub-)page of this website at the bottom under the tab “Cookie Policy”, and thus also revoke your consent at any time with effect for the future.

3.4.2 ActiveCampaign

(1) Our website also uses the ActiveCampaign tracking tool from the US provider ActiveCampaign, 1 N Dearborn Street, 5th floor, Chicago, IL 60602, USA for statistical analysis purposes. For more information, please visit https://www.activecampaign.com/legal/privacy-policy.

(2) This processing is based on your consent within the cookie settings at the beginning of your visit to this website, which you can adjust at any time within the cookie settings, which are accessible from every (sub-)page of this website at the bottom under the tab “Cookie Policy”, and thus also revoke your consent at any time with effect for the future.

3.4.3 Mixpanel

(1) Our website also uses the Mixpanel tracking tool from the US provider Mixpanel, One Front Street, 28th Floor, San Francisco, CA 94111, USA for statistical analysis purposes. You can find more information at https://mixpanel.com/legal/privacy-policy.

3.5 Videos

3.5.1 Vimeo

(1) Videos from Vimeo are offered on this website. Vimeo is operated by Vimeo, LLC, headquartered at 555 West 18th Street, New York, New York 10011.

(2) When you visit Internet pages on Lingvano that contain videos from Vimeo, a connection to the Vimeo servers is established. This anonymously transmits to the Vimeo server which of our web pages you have visited. If you are logged in as a member of Vimeo, Vimeo assigns this information to your personal user account. When you use the video, e.g. by clicking the play button, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.

(3) For more information on data processing and privacy notices by Vimeo, please visit https://vimeo.com/privacy.

4. Applications

(1) For the purpose of assessing your application and managing the application process to fill vacancies, we process the data you provide during the application process or send by e-mail or other channels, including information contained in documents provided. This data typically includes name, title, gender, date of birth, nationality, address, language skills, resume, references, cover letter, photo, references, the position you are applying for, salary requirements, desired start date, application date, and other data and documents provided or collected as part of the application process.

(2) This data processing is carried out for the processing of the application procedure, thus for the implementation of pre-contractual measures in accordance with Art 6 (1) lit (b) GDPR. Any processing that goes beyond the statutory storage period is based on any consent you may have given. Without the provision of at least the essential information required for the assessment of your application, your application cannot be processed.

(3) If you have given your consent, your above-mentioned personal data will be stored in our applicant pool for two years and used to consider your application for vacant positions in the future. Without your consent, your application data will be deleted after seven months. Longer storage periods may also result in individual cases from the fact that the data is necessary for the assertion, exercise or defense of legal claims before a public authority or legal retention obligations exist. However, the data will only be stored for as long as is necessary to fulfill these purposes. In the event of the conclusion of an employment relationship, your data will continue to be processed within the framework of the personnel file.

(4) To process the application, we use the online recruiting tool “JOIN” of JOIN Solutions AG, Eichenstrasse 2, 8808 Pfäffikon, Switzerland, who acts as our processor for this purpose in accordance with Art 28 GDPR. Regarding the capacity of “JOIN” as an independent data controller, see in detail https://join.com/de/datenschutz as well as https://join.com/de/agb.

5. Contact

(1) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number, if applicable, message content) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

(2) We process this data in order to fulfill our (pre-)contractual obligations towards you (Art 6 (1) (b) DSGVO). You and we also have a legitimate interest in communicating with you based on your contact (Art 6 (1) (f) DSGVO.

6. Data Transfers

(1) In addition to any recipients listed in detail in the explanations of the individual processing purposes, IT service providers and providers of tools and software solutions (e.g. web designers) who support us in the provision of services generally have access to personal data. Specifically, your personal data is transferred to the following processors. In each case, corresponding processing agreements have been concluded in accordance with Art 28 GDPR:

Wix (Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel):
Website hosting and analysis. For more information on data protection, please visit https://de.wix.com/about/privacy.
Cloudflare (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA):
CDN (Content Delivery Network), Security, Firewall, Web Traffic Statistics. For more information on data protection, please visit https://www.cloudflare.com/privacypolicy/.
Sentry (Functional Software, Inc. d/b/a Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA):
Error recording, reporting and management. For more information on data privacy, please visit https://sentry.io/privacy/.
make (Celonis, Inc., One World Trade Center, 87th Floor, New York, NY, 10007, USA):
automation workflows. For more information on data privacy, please visit https://www.make.com/en/privacy-notice.

(2) In principle, data is only processed on servers within the European Union. Only if it is technically unavoidable will the data that is absolutely necessary for this purpose be transferred to third countries and only if an appropriate level of data protection is guaranteed, for example standard contractual clauses have been concluded, binding internal data protection regulations or other suitable guarantees exist or users have consented to this transfer.

7. Storage periods

In addition to the storage or retention periods specified in detail in the explanations of the individual processing purposes, data will generally not be retained for longer than is necessary for the fulfillment of our contractual or legal obligations or for the assertion, exercise or defense of legal claims, in particular for the defense against any liability claims.

8. Rights

(1) As a data subject, you have in principle the right to information at any time about your processed personal data, its origin and recipient and the purpose of data processing, as well as the right to rectification, data transmission, restriction of processing and blocking or deletion of incorrect or inadmissibly processed data.

(2) You also have the right to object to the processing of your personal data if grounds for doing so arise from your particular situation. Regardless of this, you can object to the processing for direct marketing purposes at any time and without reason.

(3) You also have the right at any time to revoke any consent you have given for the processing of your personal data with effect for the future.

(4) Please direct any inquiries regarding the exercise of your above rights, as well as any revocation of your consent, to us via Support Ticket.

(5) If you believe that the processing of your personal data violates applicable data protection law or that your data protection rights have been violated in any other way, you have the right to lodge a complaint with the competent supervisory authority. In Austria, this is the data protection authority.

9. Changes

This privacy policy may be changed and updated regularly. If this is necessary, you will be asked again, for example via the cookie banner or comparable technologies, to take note or give your consent.

Version: August 2023